Shipping policy

This Shipping Policy explains how Babee Reshinee processes, ships, and supports orders placed through our website.

1. Order Processing

Babee Reshinee orders are fulfilled by our international fulfillment partners. Orders are typically processed within 5 business days after payment is confirmed, excluding weekends and holidays. We generally process eligible orders Monday through Friday.

Processing time is separate from delivery time. During holidays, promotions, new releases, or other high-volume periods, processing may take longer.

2. U.S. Delivery

After shipment, U.S. delivery usually takes 7–12 business days. Delivery estimates are not guaranteed and may vary depending on the destination, carrier route, customs clearance, weather, holidays, and peak-season volume.

3. Shipping Charges

We currently offer free shipping to all available shipping countries. If your destination is available at checkout, shipping is free. Any optional expedited service or other charge shown and selected at checkout will apply to that order.

4. International Shipping

We support international shipping to available countries. Available destinations will be shown at checkout. After shipment, delivery to supported international destinations usually takes 8–12 business days. Delivery estimates may vary by destination, customs clearance, and local carrier operations.

Customers are responsible for any duties, taxes, import fees, or customs charges required by the destination country unless checkout expressly states otherwise.

5. Carriers and Tracking

Carrier selection may vary by destination and route. Last-mile delivery may be handled by USPS, GOFO, or similar delivery partners.

Tracking information may become active after the shipment is transferred to a local last-mile carrier in the destination country. Before that handoff, the last-mile carrier's page may show “Label Created” or “Pre-Shipment.” This does not mean the parcel has not entered our fulfillment process.

6. Tracking Delays and Lost Packages

Tracking may take time to update, especially during carrier handoff, holidays, or peak shipping periods. If tracking shows no movement for 7 consecutive calendar days after the carrier has received or started transporting the package, contact us so we can investigate and help with a resolution.

If tracking shows delivered but the package cannot be found, first check your mailbox, front door, side door, parcel locker, nearby delivery locations, and with household members or neighbors. If it is still missing, email us with your order number.

7. Shipping Addresses and Order Changes

Customers are responsible for providing a complete and accurate shipping address. We can update a shipping address only before the shipping label is created. Once the label has been created, we can no longer modify or redirect the shipment.

Orders can be canceled within 1 hour of being placed. After the 1-hour cancellation window, we cannot guarantee cancellation because fulfillment may already be in progress.

8. Delays Outside Our Control

Once an order has been transferred to the carrier, shipping timelines, tracking events, scans, and delays are outside our direct control. We are not responsible for delays caused by carriers, customs, weather, holidays, incorrect addresses, or other events beyond our reasonable control, except where applicable law requires otherwise.

9. Contact Us

For shipping or delivery help, email support@babeereshinee.com with your order number and a short description of the issue. We aim to respond within 2–3 business days.

Last updated: August 15, 2026